{"id":"n_2zhwjcnz5cmoul6atsjq","seq":10833766,"kind":"article","title":"Microsoft: AI, hackers not to blame for Outlook services outage","url":"https://www.pcworld.com/article/3285440/microsoft-ai-hackers-not-to-blame-for-outlook-services-outage.html","summary":"Microsoft’s consumer services including its Outlook email are “currently recovering” as of Friday morning, and the company said it wasn’t the fault of either malicious activity or AI. “We’re observing signs of sustained recovery throughout the affected environment, and while our investigation into the underlying root cause is ongoing, we’re continuing to monitor the impacted services to verify service health levels remain stable,” Microsoft reported via its cloud status page…","published":"2026-11-13T17:41:41Z","seen":"2026-11-13T19:49:40Z","lang":"en","source":{"id":"kite-pcworld-com-11ecbd","name":"pcworld.com","domain":"pcworld.com"},"via":"kite-pcworld-com-11ecbd","topics":["microsoft","personal software"],"image":"https://www.pcworld.com/wp-content/uploads/2026/11/3285440-0-86386400-1794592955-pexels-olly-3799830.jpg?quality=50&strip=all","story":"st_6zpzfslveicxqsgguhaq","category":"science-technology","category_p":0.8,"sentiment":"negative","tone":-0.33,"political":0.1}