{"id":"n_5orgxozc7pdkwi6pfvha","seq":10991583,"kind":"article","title":"Microsoft issues apology following global service outage","url":"https://www.sabcnews.com/sabcnews/microsoft-issues-apology-following-global-service-outage","summary":"The disruption impacted several key platforms, including Outlook email, Teams messaging.","published":"2026-11-14T07:39:38Z","seen":"2026-11-14T08:02:04Z","lang":"en","country":"ZA","source":{"id":"sabc","name":"SABC News","domain":"sabcnews.com"},"via":"sabc","topics":["world","microsoft"],"authors":["Sibonelo Zwane"],"image":"https://www.sabcnews.com/sabcnews/wp-content/uploads/2024/03/Microsoft-R-1-2.jpg","story":"st_iv6zfohixc5xmlheceia","category":"science-technology","category_p":0.41,"sentiment":"negative","tone":-0.67,"political":0.06}