{"schema":"hottub-news/prospects/v1","item":{"id":"n_dozhffg3mjms5mgsm7xq","title":"KI-Agenten bei United Airlines: Fluggesellschaft sperrt Zugriff auf Kundenkonten und Buchungsportale","title_en":"AI agents at United Airlines: Airline blocks access to customer accounts and booking portals","url":"https://www.tz.de/verbraucher/united-airlines-sperrt-ki-agenten-bei-buchungen-und-kundenkonten-zr-94586920.html","outlet":"tz","published":"2026-11-12T14:23:00Z","sponsored":false,"page":"https://hottub.news/articles/n_dozhffg3mjms5mgsm7xq"},"prospects":[{"name":"United Airlines","kind":"organization","role":"named","entity":"wikidata:Q174769","source":"https://www.tz.de/verbraucher/united-airlines-sperrt-ki-agenten-bei-buchungen-und-kundenkonten-zr-94586920.html","note":"In the news: AI agents at United Airlines: Airline blocks access to customer accounts and booking portals (tz, 2026-11-12)","reason":"Named in a headline on 2026-11-12: “AI agents at United Airlines: Airline blocks access to customer accounts and booking portals” (tz)","group":"Organizations","add_url":"https://crm.joinhottub.com/relationships/add#name=United%20Airlines&kind=organization&source=https%3A%2F%2Fwww.tz.de%2Fverbraucher%2Funited-airlines-sperrt-ki-agenten-bei-buchungen-und-kundenkonten-zr-94586920.html&entity=wikidata%3AQ174769&note=In%20the%20news%3A%20AI%20agents%20at%20United%20Airlines%3A%20Airline%20blocks%20access%20to%20customer%20accounts%20and%20booking%20portals%20%28tz%2C%202026-11-12%29","propose":{"name":"United Airlines","kind":"organization","reason":"Named in a headline on 2026-11-12: “AI agents at United Airlines: Airline blocks access to customer accounts and booking portals” (tz)","requestId":"news:n_dozhffg3mjms5mgsm7xq:wikidata:Q174769:c88a3259","sourceUrl":"https://www.tz.de/verbraucher/united-airlines-sperrt-ki-agenten-bei-buchungen-und-kundenkonten-zr-94586920.html","entity":"wikidata:Q174769"}},{"name":"tz","kind":"organization","role":"outlet","website":"https://tz.de/","entity":"wikidata:Q264205","source":"https://www.tz.de/verbraucher/united-airlines-sperrt-ki-agenten-bei-buchungen-und-kundenkonten-zr-94586920.html","note":"Published: AI agents at United Airlines: Airline blocks access to customer accounts and booking portals (2026-11-12)","reason":"Published “AI agents at United Airlines: Airline blocks access to customer accounts and booking portals” on 2026-11-12","group":"Outlet","add_url":"https://crm.joinhottub.com/relationships/add#name=tz&kind=organization&website=https%3A%2F%2Ftz.de%2F&source=https%3A%2F%2Fwww.tz.de%2Fverbraucher%2Funited-airlines-sperrt-ki-agenten-bei-buchungen-und-kundenkonten-zr-94586920.html&entity=wikidata%3AQ264205&note=Published%3A%20AI%20agents%20at%20United%20Airlines%3A%20Airline%20blocks%20access%20to%20customer%20accounts%20and%20booking%20portals%20%282026-11-12%29","propose":{"name":"tz","kind":"organization","reason":"Published “AI agents at United Airlines: Airline blocks access to customer accounts and booking portals” on 2026-11-12","requestId":"news:n_dozhffg3mjms5mgsm7xq:wikidata:Q264205:ecb120ef","website":"https://tz.de/","sourceUrl":"https://www.tz.de/verbraucher/united-airlines-sperrt-ki-agenten-bei-buchungen-und-kundenkonten-zr-94586920.html","entity":"wikidata:Q264205"}}],"someone_else":{"source":"https://www.tz.de/verbraucher/united-airlines-sperrt-ki-agenten-bei-buchungen-und-kundenkonten-zr-94586920.html","note":"In the news: AI agents at United Airlines: Airline blocks access to customer accounts and booking portals (tz, 2026-11-12)"},"crm":{"name":"CRM by Hottub","add":"Open add_url in a browser: CRM by Hottub's add form, filled in. Nothing is saved until the person presses Add.","mcp":"https://crm.joinhottub.com/api/crm/mcp","tool":"propose_relationship","propose":"If you're connected to CRM by Hottub's MCP server with proposal access, call propose_relationship with `propose` as its arguments. An owner approves it before anything is added. Keep the arguments as given: retries reuse requestId."}}