{"id":"n_jqxs6scwztyqe2bcwlba","seq":10500691,"kind":"article","title":"United Airlines bans AI travel agents from booking or managing trips","url":"https://www.nzherald.co.nz/business/companies/airlines/united-airlines-bans-ai-travel-agents-from-booking-or-managing-trips/premium/5FDSMC4ORFCIDIUS7L3GZJYQIA","summary":"NZ travel agency says humans still provide nuance, better support in times of crisis.","published":"2026-11-13T00:00:00Z","seen":"2026-11-13T00:06:13Z","lang":"en","country":"NZ","source":{"id":"kite-nzherald-co-nz-8ce118","name":"nzherald.co.nz","domain":"nzherald.co.nz"},"via":"kite-nzherald-co-nz-8ce118","authors":["John Weekes"],"entities":[{"id":"Q174769","name":"United Airlines","type":"org"}],"image":"https://www.nzherald.co.nz/resizer/v2/EN6RI5TZ5JEKTM6X3QGMN6JFVQ.jpg?auth=0d42817fae934ffa8dc2a079e117c8c8528ac4d4ec27f9cfa72688eb0df10c43&height=300&smart=true&width=300","mentions":3,"story":"st_p6rxgedmwtbcsln5b5ea","category":"science-technology","category_p":0.35,"category2":"politics","sentiment":"negative","tone":-0.49,"political":0.33}