{"id":"n_xt4gznokmnn3a4hfojha","seq":10685597,"kind":"article","title":"Rail firms warn of possible issues with emailed tickets after Microsoft outage","url":"https://www.standard.co.uk/news/uk/microsoft-national-rail-chiltern-railways-great-western-railway-southeastern-b1304758.html","summary":"Companies are advising that customers log into their account to access tickets if they cannot locate them in email.","published":"2026-11-13T11:41:59Z","seen":"2026-11-13T12:39:02Z","lang":"en","country":"GB","source":{"id":"kite-standard-co-uk-177e7d","name":"standard.co.uk","domain":"standard.co.uk"},"via":"kite-standard-co-uk-177e7d","topics":["uk","news"],"authors":["Anna Wise"],"entities":[{"id":"Q2283","name":"Microsoft","type":"org"}],"image":"https://static.standard.co.uk/2026/11/13/11/02e5bfa5a2cbcdb0680f017693fd8a0cY29udGVudHNlYXJjaGFwaSwxNzk0NjU1OTMy-2.56348122.jpg?auto=webp&crop=3%3A2&width=1200","mentions":2,"story":"st_vsflssibt5dj5xrgnoha","category":"economy-business","category_p":0.67,"sentiment":"negative","tone":-0.62,"political":0.04}