{"schema":"hottub-news/story/v1","story":"st_5ikl3ehep7vbtkbnijda","title":"株式会社DMM BoostはIgness LAMPとSalesforceを活用してLINE問い合わせ対応のAI化とエスカレーション率の半減を実現","title_en":"Company DMM Boost utilizes Igness LAMP and Salesforce to achieve AI-based LINE inquiry response and halve escalation rate","outlets":1,"brief":null,"page":"https://hottub.news/stories/company-dmm-boost-utilizes-igness-lamp-and-salesforce-to-achieve-ai-5ikl3ehep7","count":1,"items":[{"id":"n_5ikl3ehep7vbtkbnijda","seq":553979,"kind":"press_release","title":"株式会社DMM BoostはIgness LAMPとSalesforceを活用してLINE問い合わせ対応のAI化とエスカレーション率の半減を実現","title_en":"Company DMM Boost utilizes Igness LAMP and Salesforce to achieve AI-based LINE inquiry response and halve escalation rate","url":"https://prtimes.jp/main/html/rd/p/000000012.000166892.html","summary":"[イグネス株式会社] イグネス株式会社（本社：神奈川県横浜市、代表取締役CEO：小倉拓馬、以下「イグネス」）は、リピート促進・新規集客支援サービスを展開する株式会社DMM Boost（本社：東京都港区、代表取締役：小澤智則、以下「D...","published":"2026-09-28T23:50:00Z","seen":"2026-09-29T01:32:27Z","lang":"ja","country":"JP","source":{"id":"prtimes-jp","name":"PR TIMES (Japan)","domain":"prtimes.jp","outlet":{"wikidata":"Q118038380","name":"PR TIMES","type":"other","country":"JP","designations":["communications media"]}},"via":"prtimes-jp","topics":["business"],"entities":[{"id":"Q941127","name":"Salesforce","type":"other"}],"story":"st_5ikl3ehep7vbtkbnijda","category":"economy-business","category_p":0.5099999904632568,"category2":"science-technology","sentiment":"positive","tone":0.550000011920929,"political":0.019999999552965164}]}