{"schema":"hottub-news/story/v1","story":"st_ihqj353vnu24e5t5qmla","title":"ServiceNow's AI-Powered Flow Service Desk Aims To Open Midmarket Opportunities","title_en":null,"outlets":1,"brief":null,"page":"https://hottub.news/stories/servicenows-ai-powered-flow-service-desk-aims-to-open-midmarket-ihqj353vnu","count":1,"items":[{"id":"n_ihqj353vnu24e5t5qmla","seq":1409961,"kind":"article","title":"ServiceNow's AI-Powered Flow Service Desk Aims To Open Midmarket Opportunities","url":"https://www.crn.com/news/ai/2026/servicenow-s-ai-powered-flow-service-desk-itsm-aims-to-open-midmarket-opportunities","published":"2026-10-02T18:30:00Z","seen":"2026-10-02T18:31:16Z","lang":"en","source":{"id":"crn.com","name":"crn.com","domain":"crn.com"},"via":"gdelt-gkg-english","topics":["economy","education"],"authors":["Joseph F. Kovar"],"entities":[{"id":"Q7455653","name":"ServiceNow","type":"org"}],"story":"st_ihqj353vnu24e5t5qmla","category":"science-technology","category_p":0.49000000953674316,"category2":"economy-business","sentiment":"neutral","tone":0.3499999940395355,"political":0.029999999329447746}]}