{"schema":"hottub-news/story/v1","story":"st_khbzd5ohrdk7xqqqefzq","title":"ServiceNow launches AI-native ITSM solution..Is this Siebel 2.0? – nextbigwhat","title_en":null,"outlets":1,"brief":null,"page":"https://hottub.news/stories/servicenow-launches-ai-native-itsm-solution-is-this-siebel-2-0-khbzd5ohrd","count":1,"items":[{"id":"n_khbzd5ohrdk7xqqqefzq","seq":1424566,"kind":"article","title":"ServiceNow launches AI-native ITSM solution..Is this Siebel 2.0? – nextbigwhat","url":"https://nextbigwhat.com/servicenow-launches-ai-native-itsm-solution-is-this-siebel-2-0","published":"2026-10-02T20:00:00Z","seen":"2026-10-02T20:51:07Z","lang":"en","source":{"id":"nextbigwhat.com","name":"nextbigwhat.com","domain":"nextbigwhat.com"},"via":"gdelt-gkg-english","topics":["business","security","economy"],"entities":[{"id":"Q7455653","name":"ServiceNow","type":"org"},{"id":"Q15910342","name":"Siebel","type":"org"}],"story":"st_khbzd5ohrdk7xqqqefzq","category":"science-technology","category_p":0.8700000047683716,"sentiment":"neutral","tone":-0.23999999463558197,"political":0.20000000298023224}]}