{"schema":"hottub-news/story/v1","story":"st_n7xsw5pj4aodvuzmty7q","title":"KT, 고객 목소리에서 변화 만든다 ...‘고객경청포럼’ 통해 서비스·제도 개선 확대","title_en":"KT makes changes based on customer feedback... expanding service and system improvements through 'Customer Listening Forum'","outlets":1,"brief":null,"page":"https://hottub.news/stories/kt-makes-changes-based-on-customer-feedback-expanding-service-and-n7xsw5pj4a","count":1,"items":[{"id":"n_n7xsw5pj4aodvuzmty7q","seq":552705,"kind":"article","title":"KT, 고객 목소리에서 변화 만든다 ...‘고객경청포럼’ 통해 서비스·제도 개선 확대","title_en":"KT makes changes based on customer feedback... expanding service and system improvements through 'Customer Listening Forum'","url":"https://www.etoday.co.kr/news/view/2630175","summary":"KT가 ‘찾아가는 고객경청포럼’을 지속 확대하며 실질적인 서비스와 제도 개선으로 연결하고 있다. 고객경청포럼은 다양한 고...","published":"2026-09-29T00:04:00Z","seen":"2026-09-29T01:05:24Z","lang":"ko","country":"KR","source":{"id":"kite-etoday-co-kr-278ce9","name":"etoday.co.kr","domain":"rss.etoday.co.kr"},"via":"kite-etoday-co-kr-278ce9","topics":["통신"],"authors":["김연진","author"],"entities":[{"id":"Q128822","name":"knot","type":"org"}],"story":"st_n7xsw5pj4aodvuzmty7q","category":"economy-business","category_p":0.5099999904632568,"category2":"politics","sentiment":"neutral","tone":0.30000001192092896,"political":0.4000000059604645}]}