{"schema":"hottub-news/story/v1","story":"st_npevdcmtmr3xqnyxdwrq","title":"Thames Water apologises after £145,000 customer billing mistake","title_en":null,"outlets":3,"brief":null,"page":"https://hottub.news/stories/145-000-bill-shock-for-family-after-thames-water-debiting-blunder-npevdcmtmr","count":5,"items":[{"id":"n_5elzkummsrd24rrwussa","seq":1307588,"kind":"article","title":"London family's horror £145,000 bill shock after Thames Water debiting blunder","url":"https://www.standard.co.uk/news/london/thames-water-bill-blunder-b1299265.html","summary":"Teacher left reeling after payment of £145,562 to Thames Water debited from bank account","published":"2026-10-02T08:35:49Z","seen":"2026-10-02T09:18:33Z","lang":"en","country":"GB","source":{"id":"kite-standard-co-uk-177e7d","name":"standard.co.uk","domain":"standard.co.uk","outlet":{"wikidata":"Q666494","name":"Evening Standard","type":"newspaper","country":"GB","designations":["daily newspaper","newspaper","periodical"]}},"via":"kite-standard-co-uk-177e7d","topics":["london","news"],"authors":["Michael Howie"],"entities":[{"id":"Q2408951","name":"Thames Water","type":"org"},{"id":"Q84","name":"London","type":"place"}],"image":"https://static.standard.co.uk/2026/10/01/17/01133111-8b37de90-8fd5-428c-8425-f271e191ffee.jpeg?auto=webp&crop=3%3A2&width=1200","mentions":2,"story":"st_npevdcmtmr3xqnyxdwrq","category":"crime-law","category_p":0.25,"sentiment":"negative","tone":-0.8199999928474426,"political":0.019999999552965164},{"id":"n_4evookf5ylzxem7blcta","seq":1227778,"kind":"article","title":"Thames Water forced to apologise after blunder sees £145,000 taken from customer’s account","url":"https://www.independent.co.uk/news/uk/home-news/thames-water-bill-error-adam-julia-bainbridge-b3060088.html","summary":"Teacher Adam Bainbridge discovered early on Thursday morning that a payment of £145,562 to Thames Water had been debited from his bank account","published":"2026-10-01T20:33:27Z","seen":"2026-10-01T22:26:36Z","lang":"en","country":"GB","source":{"id":"kite-independent-co-uk-2d4cc8","name":"independent.co.uk","domain":"independent.co.uk","outlet":{"wikidata":"Q11149","name":"The Independent","type":"newspaper","country":"GB","designations":["daily newspaper","online newspaper"]}},"via":"kite-independent-co-uk-2d4cc8","topics":["home news","uk"],"authors":["Vicky Shaw"],"entities":[{"id":"Q2408951","name":"Thames Water","type":"org"},{"id":"Q380856","name":"Richard E. 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