{"schema":"hottub-news/story/v1","story":"st_tjpysxdyuwh6xfs233fa","title":"Harmony: AI Platform for Automated Service Operations","title_en":null,"outlets":1,"brief":null,"page":"https://hottub.news/stories/harmony-ai-platform-for-automated-service-operations-tjpysxdyuw","count":1,"items":[{"id":"n_tjpysxdyuwh6xfs233fa","seq":847426,"kind":"article","title":"Harmony: AI Platform for Automated Service Operations","url":"https://dynamicbusiness.com/ai-tools/harmony-ai-platform-for-automated-service-operations.html","summary":"Harmony AI platform automates service tasks, enhances agent performance, supports ITSM/ESM, and offers voice-based sales capabilities.","published":"2026-09-30T07:15:54Z","seen":"2026-09-30T07:39:50Z","lang":"en","country":"AU","source":{"id":"kite-dynamicbusiness-com-b49e7b","name":"dynamicbusiness.com","domain":"dynamicbusiness.com"},"via":"kite-dynamicbusiness-com-b49e7b","topics":["ai tools"],"authors":["Mazi Foroudian"],"entities":[{"id":"Q3783409","name":"Harmony","type":"org"}],"image":"https://dynamicbusiness.com/media/uploads/mcp/366a41873d37f394b5c5bdeb146a4e844a0559219df899925c35a60619101fd0.png","story":"st_tjpysxdyuwh6xfs233fa","category":"science-technology","category_p":0.949999988079071,"sentiment":"neutral","tone":0.27000001072883606,"political":0.019999999552965164}]}