{"schema":"hottub-news/story/v1","story":"st_tkvis6kuw2xdf5lmb4sq","title":"RBI asks banks to address repeated customer complaints - News Today","title_en":null,"outlets":2,"brief":null,"page":"https://hottub.news/stories/rbi-asks-banks-to-tackle-repeat-customer-complaints-fix-gaps-in-tkvis6kuw2","count":2,"items":[{"id":"n_y3iaytpnnb2ri4ovphxq","seq":1488238,"kind":"article","title":"RBI asks banks to address repeated customer complaints - News Today","url":"https://newstodaynet.com/2026/10/03/rbi-asks-banks-to-address-repeated-customer-complaints","published":"2026-10-03T06:23:00Z","seen":"2026-10-03T06:36:21Z","lang":"en","source":{"id":"newstodaynet.com","name":"newstodaynet.com","domain":"newstodaynet.com","outlet":{"wikidata":"Q1877236","name":"The News Today","type":"magazine","designations":["periodical"]}},"via":"gdelt-gkg-english","topics":["business","economy"],"authors":["Agency"],"entities":[{"id":"Q944085","name":"Reserve Bank of India","type":"org"}],"story":"st_tkvis6kuw2xdf5lmb4sq","category":"economy-business","category_p":0.7099999785423279,"sentiment":"negative","tone":-0.7400000095367432,"political":0.25},{"id":"n_tkvis6kuw2xdf5lmb4sq","seq":1206848,"kind":"article","title":"RBI asks banks to tackle repeat customer complaints, fix gaps in grievance systems","url":"https://economictimes.indiatimes.com/industry/banking/finance/banking/rbi-asks-banks-to-tackle-repeat-customer-complaints-fix-gaps-in-grievance-systems/articleshow/134625937.cms","published":"2026-10-01T19:45:00Z","seen":"2026-10-01T20:12:51Z","lang":"en","source":{"id":"indiatimes.com","name":"indiatimes.com","domain":"indiatimes.com","outlet":{"wikidata":"Q113974698","name":"Indiatimes","type":"other","country":"IN","designations":["news media"]}},"via":"gdelt-gkg-english","topics":["economy","business"],"authors":["Dheeraj Tiwari"],"story":"st_tkvis6kuw2xdf5lmb4sq","category":"economy-business","category_p":0.8199999928474426,"sentiment":"negative","tone":-0.550000011920929,"political":0.25}]}