{"schema":"hottub-news/story/v1","story":"st_ubj6m4fgjmtxu3e67ica","title":"KT, 마이케이티 앱 개편…AI 에이전트로 ‘고객 중심 AX’ 구현","title_en":"KT revamps MyKT app... implementing 'customer-centric AX' with AI agent","outlets":1,"brief":null,"page":"https://hottub.news/stories/kt-revamps-mykt-app-implementing-customer-centric-ax-with-ai-agent-ubj6m4fgjm","count":1,"items":[{"id":"n_ubj6m4fgjmtxu3e67ica","seq":574614,"kind":"article","title":"KT, 마이케이티 앱 개편…AI 에이전트로 ‘고객 중심 AX’ 구현","title_en":"KT revamps MyKT app... implementing 'customer-centric AX' with AI agent","url":"https://www.etoday.co.kr/news/view/2630292","summary":"KT가 ‘마이케이티’ 앱을 AI 중심으로 개편하면서 ‘고객 중심 AX’를 구현했다. AI 에이전트를 통해 고객이 서비스를 찾아다니...","published":"2026-09-29T01:38:00Z","seen":"2026-09-29T04:10:47Z","lang":"ko","country":"KR","source":{"id":"kite-etoday-co-kr-278ce9","name":"etoday.co.kr","domain":"rss.etoday.co.kr"},"via":"kite-etoday-co-kr-278ce9","topics":["it"],"authors":["김연진","author"],"entities":[{"id":"Q128822","name":"knot","type":"org"}],"story":"st_ubj6m4fgjmtxu3e67ica","category":"science-technology","category_p":0.5799999833106995,"category2":"economy-business","sentiment":"neutral","tone":0.1899999976158142,"political":0.03999999910593033}]}