{"schema":"hottub-news/story/v1","story":"st_v72dcricf3tvsvmlrhla","title":"Salesforce ซื้อกิจการ Listen Labs สตาร์ทอัปพัฒนา AI สำหรับค้นหา Customer Insight","title_en":null,"outlets":3,"brief":null,"page":"https://hottub.news/stories/swedish-founded-customer-research-platform-listen-labs-is-being-v72dcricf3","count":3,"items":[{"id":"n_5bt5rzgqjc2wsriw2dfq","seq":1133654,"kind":"article","title":"Salesforce ซื้อกิจการ Listen Labs สตาร์ทอัปพัฒนา AI สำหรับค้นหา Customer Insight","url":"https://www.blognone.com/node/151790","summary":"Salesforce ซื้อกิจการ Listen Labs สตาร์ทอัปพัฒนา AI สำหรับค้นหา Customer Insight Body Salesforce ประกาศซื้อกิจการ Listen Labs สตาร์ทอัปที่พัฒนาแพลตฟอร์มวิจัยพฤติกรรมลูกค้าด้วย AI รวมถึงสร้างแบบจำลองการตัดสินใจของมนุษย์ ซึ่ง Salesforce บอกว่าดีลนี้จะนำมาเสริมความสามารถแพลตฟอร์มบริหารความสัมพันธ์ลูกค้า (CRM) ให้เข้าใจสิ่งที่ลูกค้าคิดตัดสินใจกระทำได้ดียิ่งกว่าการทำแบบสอบถามวิจัยดั้งเดิม Alfred Wahlforss ซีอีโอและผู้ร่วมก่อตั้ง Listen Labs…","published":"2026-10-01T11:52:50Z","seen":"2026-10-01T12:23:40Z","lang":"en","country":"TH","source":{"id":"kite-blognone-com-1ddb9b","name":"blognone.com","domain":"blognone.com"},"via":"kite-blognone-com-1ddb9b","authors":["arjin"],"entities":[{"id":"Q941127","name":"Salesforce","type":"org"}],"story":"st_v72dcricf3tvsvmlrhla","category":"science-technology","category_p":0.6299999952316284,"category2":"economy-business","sentiment":"neutral","tone":0.25,"political":0.019999999552965164},{"id":"n_kl6r55iragbbal653veq","seq":1062338,"kind":"article","title":"Salesforce agrees to buy AI customer research startup Listen Labs, reportedly for $2B; Listen Labs had raised a $69M Series B at a $500M valuation in January (Chris Metinko/Axios)","url":"https://www.techmeme.com/261001/p5","summary":"Chris Metinko / Axios : Salesforce agrees to buy AI customer research startup Listen Labs, reportedly for $2B; Listen Labs had raised a $69M Series B at a $500M valuation in January — The customer research space is especially ripe for AI disruption, as companies look to replace older, manual methods to more quickly find out what customers think.","published":"2026-10-01T05:35:02Z","seen":"2026-10-01T05:48:20Z","lang":"en","source":{"id":"techmeme","name":"Techmeme","domain":"techmeme.com","outlet":{"wikidata":"Q3390448","name":"Techmeme","type":"website","designations":["news aggregation website","website"]}},"via":"techmeme","topics":["technology"],"entities":[{"id":"Q941127","name":"Salesforce","type":"org"},{"id":"Q189596","name":"Vardar","type":"org"}],"story":"st_v72dcricf3tvsvmlrhla","category":"economy-business","category_p":0.6499999761581421,"category2":"science-technology","sentiment":"neutral","tone":0.27000001072883606,"political":0.05000000074505806},{"id":"n_v72dcricf3tvsvmlrhla","seq":851533,"kind":"article","title":"Swedish-founded customer research platform Listen Labs is being acquired by Salesforce in a potential $2 billion deal","url":"https://www.swedishtechnews.com/swedish-founded-customer-research-platform-listen-labs-is-being-acquired-by-salesforce","summary":"Listen Labs, a San Francisco-based AI-first platform for brands doing customer research founded by the Swedish serial entrepreneur Alfred Wahlforss and the German Florian Juengermann, is being acquired by Salesforce.","published":"2026-09-30T06:06:36Z","seen":"2026-09-30T08:04:29Z","lang":"sv","country":"SE","source":{"id":"kite-swedishtechnews-com-c438e1","name":"swedishtechnews.com","domain":"swedishtechnews.com"},"via":"kite-swedishtechnews-com-c438e1","topics":["listen labs","alfred wahlforss","eric quidenus-wahlforss","salesforce"],"authors":["Martin Weigert"],"entities":[{"id":"Q941127","name":"Salesforce","type":"org"}],"story":"st_v72dcricf3tvsvmlrhla","category":"economy-business","category_p":0.6700000166893005,"category2":"science-technology","sentiment":"neutral","tone":0.2800000011920929,"political":0.029999999329447746}]}