LG Uplus uses AI in consultations, reducing wait time from 47 seconds to 5 seconds

LG유플러스, 상담에 AI 활용뒤 대기 47초→5초로 단축

5 reports from 5 outlets in 1 language · first reported 2026-09-30 02:05 UTC · updated 2026-09-30 15:34 UTC · JSON

Reports

1. “AI 상담사 활용… 고객 대기시간 47초서 5초로”chosun.com · ko · 2026-09-30 15:34 UTC
2. LG유플러스, 상담에 AI 활용뒤 대기 47초→5초로 단축LG Uplus uses AI in consultations, reducing wait time from 47 seconds to 5 secondsdonga.com · ko · 2026-09-30 15:30 UTC
3. LG유플러스, 고객 상담 대기 47초 → 5초LG Uplus reduces customer service wait time from 47 seconds to 5 secondskhan.co.kr · ko · 2026-09-30 11:53 UTC
4. 상담대기 47초→5초로 뚝… LG유플러스의 ‘AI 컨택센터’ 전략Consultation wait time reduced from 47 seconds to 5 seconds... LG Uplus' 'AI Contact Center' strategykmib.co.kr · ko · 2026-09-30 10:09 UTC
5. [AI픽] AI로 상담 대기 47초→5초로 줄였다…LGU+, AICC 시장 공략[AI Pick] AI reduced counseling wait time from 47 seconds to 5 seconds... LGU+, AICC market strategyyna.co.kr · ko · 2026-09-30 02:05 UTC